Shipping Policy
Shipping Policy – Mohro Lifestyle Shopee
At Mohro Lifestyle Shopee, we are committed to delivering your orders in a timely and efficient manner. This Shipping Policy outlines our shipping process, timelines, and related information.
Order Processing
- Orders are typically processed within 1–3 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
- You will receive an order confirmation and shipping update via email or SMS.
Shipping Timelines
- Standard delivery time is 3–7 business days, depending on your location.
- Delivery timelines may vary due to factors such as remote locations, weather conditions, or unforeseen logistics delays.
Shipping Charges
- Shipping charges (if applicable) will be displayed at checkout before completing your order.
- We may offer free shipping on select orders, promotions, or above a certain order value.
Order Tracking
- Once your order is shipped, you will receive a tracking ID and link to monitor your shipment in real-time.
Delivery Partners
- We work with reliable courier and logistics partners to ensure safe and timely delivery of your orders.
Delivery Attempts
- Our delivery partners may attempt delivery multiple times.
- If the delivery fails due to incorrect address or unavailability, the order may be returned to us.
Delays & Exceptions
- While we strive to deliver within the estimated timelines, delays may occur due to:
- High order volumes
- Weather conditions
- Logistics issues beyond our control
We appreciate your patience in such cases.
Damaged or Missing Items
- If you receive a damaged, defective, or missing item, please contact us within 48 hours of delivery at:
📧 support@mohrolifestyle.com
Contact Us
For any shipping-related queries, please reach out to:
📧 support@mohrolifestyle.com
